- Gardner Denver Deutschland GmbH
Compressors, pumps, fans, air treatment, condensate management, parts and services: Gardner Denver stands for advanced compressed air and vacuum solutions and other industrial applications. The manufacturer is active in 30 countries. CompAir, subsidiary of Gardner Denver Deutschland GmbH, supports customers from different industries to achieve their sustainability goals for example through energy-efficient oil-free compressors. The technologies have to meet high industrial requirements. At CompAir, this specifically includes food and beverage, pharmaceutical and automotive.
Highly complex processes and constantly increasing demands of legislature and customers make a quick improvement of digitisation necessary. Procurement is required to become more professional and to automatically exchange information with internal customers and external partners. So far, the deficiencies were manual processes which were prone to error, tied-up resources, a long response time and not enough time for strategic tasks. David Richter, who is responsible for the CompAir project at Gardner Denver, stressed: “We need planning security and constant quality with one hundred percent correct data migration in SAP. Through the improved flow of information and the significantly faster data transmission, we want to reduce the manual activities to a minimum. As a result, we also want to have more time for important tasks.” The manager knew: Considerable success is only possible if the internal data exchange is automated and an uncomplicated onboarding of – the mostly reluctant – supplier base succeeds.
Netfira GmbH (Walldorf/Munich) was chosen as it was able to present many comparable customer references during the preliminary talks. The set goal was: paperless processes and an automated transmission of data into the ERP system, which are generated from requests for quotes, quotes, orders, order confirmations, advanced shipping notices, notifications and invoices. Optionally, general documents like certificates can be saved. With its software solution “Enterprise Buyer”, which is based on artificial intelligence, Netfira GmbH managed to meet CompAir’s demanding requirements within a few weeks. Moreover, it succeeded in onboarding a large proportion of suppliers – fast, uncomplicated, without great additional effort and above all at no cost. Additional advantage: The suppliers do not have to change their processes. David Richter: “We were able to convince reluctant partners which so far have been rather unwilling to adapt to different customer systems. Even small partners, which had not been connected electronically up to now, were convinced quickly.” After many talks with the suppliers, 80 percent of them decided to send confirmations and other documents as PDF file to CompAir via email. The tool “MailConnect” checks the documents electronically but it does not need to be installed. Ten percent of the suppliers use the Netfira Buyer Portal for data exchange. David Richter: “The portal is a handy platform for suppliers which receive orders only occasionally. Thanks to the platform, they can check their orders, generate order confirmations as well as upload and download documents.” Further ten percent of the suppliers send documents using different formats (e.g. Excel files) which are also processed by the Netfira apps with great reliability.
David Richter is already pursuing the next milestones of his agenda: the automation of incoming goods with the Netfira advanced shipping notice module. After that, further steps of process automation based on Netfira modules, which reach beyond the procurement department, will follow.
Outcomes in brief:
- Planning security
- Improved flow of information
- Paperless work
- Faster data transmission
- 100 percent correct data transmission into SAP
- Generating resources for important tasks
- Onboarding of 80 percent of the suppliers
- Onboarding of small partners
- Flexibility for suppliers
- Fast ROI